Early–mid 2026 rollout
Operational transition updates
Samuel Gann has officially left JJ; Corp as of January 23, 2026. This page explains what is changing, what is staying, and how customers should reach us during the transition.
Key dates, hours, and service area
Business hours (effective February 1, 2026):
Mon–Thu: 8:00am–4:00pm
Friday: 8:00am–2:00pm
Messages are reviewed during business hours.
Mobile mechanic service area:
Springfield, Missouri (primary) + ~20 miles in any direction.
If you’re outside the radius, contact us through the portal chat and we’ll confirm availability.
Prime contract / warehouse: ending on August 1, 2026 due to Samuel Gann’s leave.
Services status
Quick view of what is staying vs winding down. If plans change, we’ll post updates on the homepage.
| Service | Status | What this means |
|---|---|---|
| Mobile mechanic | Staying (100%) | Active and expected to remain long-term. This is the main focus going forward. |
| Flooring & concrete | Ended Feb 10, 2026 |
This service ended on February 10, 2026 and has been removed from the website quote options.
Previously accepted/quoted/scheduled work will still be completed.
|
| Trucking / delivery | Uncertain (~60%) |
No fixed cutoff date yet. There is about a 60% chance this service will end, but timing is still unknown.
Accepted/quoted/scheduled work will still be completed.
|
| Prime contract / warehouse | Ending August 1, 2026 | Warehouse/prime contract work ends on August 1, 2026. Remaining work will be handled through the transition period. |
Closure notices: Any confirmed closure timing will be posted on the homepage in red. The website options may change quickly after notices are posted.
Customer communication (recommended)
To avoid delays and to route your request correctly during the transition, please use the order below.
- 1) Customer Portal → Chat (recommended): Start a chat from your profile/portal.
- 2) Email: [email protected]
- 3) Messages (text): Logistics is the primary number that will text customers. If another associate needs to text you, you will see a portal message confirming that associate’s number first — if you don’t see that confirmation, treat the text as suspicious and reply in the portal instead.
- 4) Phone calls: use the numbers listed in the Contact section below.
Urgent / serious issues: In portal chat, select Request a Manager.
Urgent usually means a safety issue or a situation that can’t reasonably wait (time-sensitive and not optional).
Routing help: We may use AI to help route messages to the best contact (employee vs manager) and reduce delays.
Security notice: JJ; Corp will not request sensitive information by text message or phone call (including SSN, full card numbers, banking info, passwords, or one-time codes).
If you receive an unexpected text/call, verify it in the customer portal and reply there.
Good to know: Default communication order is Portal → Email → Text → Call.
Employment (mostly internal)
We are focusing staffing around the remaining services during early–mid 2026.
- Applications for construction / warehouse / trucking will likely be ignored or paused while those services wind down.
- Mobile mechanic staffing needs may remain active as that service continues long-term.
Operations and approvals (no change to the system)
The internal workflow stays the same even during transition.
- Logistics reviews job quote requests first and approves.
- Operations schedules the work and assigns workers.
Commitment to accepted work: If your job is already accepted, quoted, or scheduled, we plan to complete it even as options phase out.
Website option removals: After the homepage red notice is posted, the construction option may be removed within ~1 week. During that notice window, customers can still request new estimates — and anything quoted/accepted will be handled.
Contact routing (official)
If you are not sure who to contact, use the routing below.
- Jobs / quotes / job status: Logistics (or use the Customer Portal chat).
- Hiring + manager applications: HR (text preferred).
- Employee complaints: HR.
- Customer/vendor complaints: email [email protected].
- Taxes / compliance questions: email [email protected].
- Contracts: Logistics or email.
- Invoices / payment documents: email [email protected] (not HR).
- Vendors / partners / press requests: HR will route internally if needed.
HR: 425-645-0163 (text preferred)
Logistics (emergencies only): 417-242-5470